Shipping Information

General Shipping Information
Holiday Shipping Deadlines
Domestic Shipping Services
Canada Shipping Services
International Shipping Services

General Shipping Information

Please note the following shipping terms that may or may not apply to your order:

  • You may save on any ship charges by picking your order up in Madison (check this option at checkout).
  • Our flat rate or free shipping is for our standard delivery shipping rate only. Please note: if you return items for a refund that brings your original order total to under $100 that order will no longer qualify for free shipping and you will be charged $6.50 for standard shipping on the initial order. The $6.50 ship amount will be taken off of the amount of your return.
  • Should you wish to cancel your order before it is processed you must do so asap. If your order has been processed/shipped your only option would be to return the items however you will be charged the standard ship charge once we recieve your return. If you refuse the shipment you will be charged a $20.00 handling fee.
  • If we have shipped something in error or you recieve an item with a manufacturer’s defect we are happy to re-ship the item for free, otherwise standard ship fees apply.
  • Expedited shipping charges are available at checkout, and you must check these options if you wish to have your order shipped faster. Expedited shipping only applies to the actual shipping, not the handling time (of course we will do everything in our power to expedite the handling time as well).
  • Wild Child makes no guarantee of ship times, however we will do our best to stick to the guidelines outlined for your shipping area.
  • Estimated ship time frames are from the day the order is shipped, not the day it was submitted. Once we receive your order, processing time is 1-3 business days (Mon-Fri excluding weekends or holidays) if all items in stock. We will notify you of any delays or substitution options.
  • Gift Certificates always ship free but if you would like your gift certificate to arrive faster, please consider our email option to save paper and energy resources. This option is available for you when purchasing your certificate.
  • Wild Child assumes no responsibility for orders with incorrect address provided and you may be charged a $10 re-routing fee.
  • For shipping outside the US the carrier will charge recipient all applicable duties, taxes, fees at time of delivery. These charges are out of our control and are the sole responsibility of the customer. Please contact your local customs office for info.
  • Customs restrictions do not permit us to gift wrap your item, and we cannot include gift boxes in these shipments.

Holiday Shipping Deadlines

We recognize the importance of ensuring that your gift arrives on time for the holidays. See the shipping schedule below.

For Hanukkah Delivery:

Order By Delivery Method Arrives
Dec. 3 (Noon ET) Standard Delivery By Dec. 10
Dec. 9 (Noon ET) Express Delivery By Dec. 10

 

For Christmas Delivery:

Order By Delivery Method Arrives
Dec. 17 (Noon ET) Standard Delivery By Dec. 24
Dec. 19 (Noon ET) Expedited Delivery By Dec. 24

 

Please note that these shipping deadlines apply only to delivery addresses in the continental U.S. If you are shipping via Express Delivery, please call or email us to confirm that you are in an Express Delivery zone. The dates are only estimates and are not guaranteed.

Domestic Shipping Services

For the Contiguous US (lower 48 states – excluding Alaska, Hawaii, etc) we offer Free Standard shipping for all orders over $100. Free shipping and other rates are listed below. Standard shipping takes approx. 4-8 days after processing. Express takes approx. 3-4 days after processing. Rush takes approx. 2-3 days after processing. (no guarantees on any of above days).

Lower 48 States
0 – $25 $25 – 49.99 $50 – 74.99 $75 – 99.99 $100+
Standard (4-8 days) $6.50 $6.50 $6.50 $6.50 FREE
Expedited/Priority(3-4 days) $16.95 $16.95 $16.95 $21.95 $21.95
Rush (2-3 days) $25.95 $25.95 $45.95 $45.95 $45.95

For all other domestic destinations (Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, PO Boxes, and Military APO/FPO addresses), standard shipping is available at a flat rate of $9.50 and ship times may take up to 2 weeks – free shipping is not available. Express shipping is also available at an additonal $3 to the above Express rates.

All Other Domestic Areas
0 – $25 $25 – 49.99 $50 – 74.99 $75 – 99.99 $100+
Standard (up to 2 weeks) $9.50 $9.50 $9.50 $9.50 $9.50
Expedited/Priority (3-5 days) $20.95 $22.95 $25.95 $28.95 $33.95

Canada

Shipping to Canada is a flat rate of $16.50 standard ship and extra if you would like to insure your shipment (we cannot be responsible for lost shipments). We do not ship expedited to Canada at this time. Recipient is responsible for any carrier or customs charges, duties, taxes, brokerage fees etc. Due to customs restrictions, orders shipping to international destinations cannot be gift wrapped. Additionally, we do not include flat pack gift boxes in international shipments.

International

We can ship internationally and we will contact you for a quote of shipping charges for you to authorize. We do not offer free shipping.

Duties and taxes are not reflected in our prices. The carriers will charge the recipient (including gift recipients) all applicable duties, taxes and/or brokerage fees at the time of delivery. For information about duties, taxes and/or brokerage fees, you may contact your local customs office or the carrier that delivers your package.

Due to customs restrictions, orders shipping to international destinations cannot be gift wrapped. Additionally, we do not include flat pack gift boxes in international shipments.